DHL take C2K to the next stage

DHL Global Forwarding has achieved Phase 2 certification for Cargo 2000’s quality management system.

The certification is for all DHL Global Forwarding sites worldwide. The company has been working toward global Phase 2 accreditation since gaining certification of its initial pilot stations five years ago.

Lothar Moehle, program director of Cargo 2000, said: “This achievement demonstrates DHL Global Forwarding’s commitment to improving the quality of air cargo for its customers and the value it places on the benefits of Cargo 2000’s quality system. The Phase 2 KPI improvements will help DHL and its customers enhance their processes and the overall quality of their air cargo supply chains.”

Holger Bilz (above), vice-president and head of global airfreight operations at DHL Global Forwarding, said: “Cargo 2000 has developed into an integral part of our business. Since starting the Phase 2 pilots, we have used the Cargo 2000 methodology to constantly improve our quality. Shipments are planned and measured, using live data for corrective action and historical data for preventive measures.”