15 / 06 / 2008
TRAXON Europe’s Cargo 2000 Data Management Platform, has been certified by Cargo 2000 for its ability to measure and manage the quality of air cargo processes between freight forwarders and airlines.
Traxon Europe has been actively involved in Cargo 2000’s quality program since its launch, providing the CDMP used by many of the group’s members. Today, the company’s Traxon Cargo Management and Traxon CDMP solutions operate for Air France, Lufthansa Cargo, Korean Airlines and Nippon Cargo Airlines, as well as Schenker, SDV Group, Yusen Air & Sea and Agility.
Felix Keck, managing director of Traxon Europe, said: “When Traxon was founded in 1991, we started with Status Request and receiving Status Answers from airlines. This led to airlines being able to send information proactively through Freight Status Updates. Today, however, what everybody wants – particularly shippers – is management by exception. They want to be informed when something goes wrong and the Cargo 2000 route map has reduced and clearly identified the milestones that enable us to do this.
“Thanks to Cargo 2000’s methodology and the software that supports it, such as Traxon CDMP, we can now measure how well forwarders and airlines/GHAs have processed each shipment and the accompanying documentation. We can also measure how well and how quickly they transmitted the relevant information to their customer or carrier. Looking ahead, as additional security requirements come into force, largely based on advanced electronic reporting, and the industry succeeds in doing away with paper documentation to a larger extent, we are putting the building blocks in place to offer exception management at piece level. We will also be able to do this in a highly cost effective way thanks to the efficiencies that are being and will be achieved.”
Lothar Moehle, regional director EMEA of Cargo 2000, said: “We have always been clear on the extremely important role IT providers to the air cargo industry play in the successful implementation of Cargo 2000. Traxon Europe has been a committed partner to its customers and Cargo 2000 since we first created our quality management system and we are confident it will play an increasingly important role in the future along with the other technology providers supporting us.