Why cool-chain handling needs to get its act together

THERE’S a desperate need for standardisation in the handling of pharmaceuticals and healthcare products in the air cargo supply chain, warns the Cool Chain Association (CCA).
Poor communication and training, a deficiency in the required skills, along with cost pressures are just some of the ‘weak links’ affecting quality of service, a conference on ground handling has heard.
Sebastiaan Scholte, chairman of the CCA, is calling on IATA to take the lead in addressing these problems by “forcing standardisation – some type of compliance – upon the industry, so that we have a quality guarantee”. 
“We have different players in the supply chain and they all interact, but there is no contractual relationship. A road-feeder service supplier has a contract with an airline but not with the handling agent or the forwarder,” the chief executive of Jan de Rijk Logistics argues. “Standards are no good if you don’t control and audit them.”
Read Thelma Etim’s full interview in Air Cargo News 4 November 2013 – Issue 764
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