New solution allows customers to monitor their shipments in real time and maintain a detailed record of all events throughout the entire journey

TAP Air Cargo

Source: TAP Air Cargo

TAP Air Cargo has taken another step in the modernisation of freight transportation by introducing a new add-on to its portfolio for premium cargo tracking.

This solution allows customers to monitor their shipments in real time and maintain a detailed record of all events throughout the entire journey, ensuring greater control and security.

With TAP Secure Track, TAP Air Cargo responds to the growing market demand for visibility, control, and reliability in the air transport of critical cargo.

The service uses GPS technology and IoT advanced sensors that continuously monitor the cargo’s location, temperature, exposure to light, and physical impacts.

This data is transmitted throughout the entire journey, providing shippers with a detailed and continuous overview of transport conditions at every stage.

The system allows email notifications to be configured for multiple addresses whenever the sensors detect that a predefined threshold has been exceeded (temperature, location, impact/shock force, or package opening/light detection), enabling rapid intervention to safeguard the integrity of the cargo.

TAP Secure Track operates with single-use devices. The sensors are sent to the customer for placement inside the shipment and are activated during the loading process.

Each sensor has a unique identifier, enabling detailed tracking of that specific package throughout its journey, with continuous recording of location and storage-condition data.

This information is available on a web-based platform where alerts can be configured according to the customer’s needs.

Logistics professionals are thus able to control each shipment at any time—an option that reduces costs associated with loss of location, cold chain breaches, or security incidents.

This new service was developed primarily for sectors such as the pharmaceutical industry, biotechnology, electronics, high-value goods, and temperature-sensitive products, where compliance with stringent standards and cargo protection are decisive factors.

“Our customers are looking not only for speed, but also for transparency, reliability, and trust. This service allows them to manage each shipment with full visibility and to act promptly in the event of any incident, anticipating its resolution and reducing costs associated with irregularities,” says Rita Rosário Garcia, TAP Air Cargo.

For customers, the main advantage lies in the ability to track cargo from origin to final destination, reducing uncertainty with a focus on improving service quality.

Continuous monitoring provides evidence of compliance with regulatory standards and quality requirements, which is particularly relevant in sensitive and highly regulated supply chains.

In addition to the direct impact on security, TAP also highlights gains in operational efficiency and sustainability. Early detection of deviations helps prevent losses, damage, and waste, reducing associated costs.

The digitalisation of monitoring also simplifies communication between carrier, shipper, and consignee, making the logistics chain more transparent.

The service is available globally and is marketed by TAP Air Cargo’s sales teams. To subscribe, customers simply need to request the service from TAP, providing the necessary details so that the commercial team can create access credentials for the digital platform, where data can be accessed and extracted and alert notifications configured.

With this launch, TAP strengthens its position in the high-value air cargo segment by investing in solutions that combine security, visibility, and trust. For customers who depend on reliable transport for critical goods, this new service stands as a strategic tool to increase trust and reduce risks throughout the entire supply chain.