Korea-based Asiana Airlines has selected the ECS Group to provide GSSA services covering nine countries.
The deal will see ECS provide Asiana with services including sales, reservations, customer service, and ground handling coordination in 33 locations across eight countries in Europe, the Americas, China, Japan and Southeast Asia.
The places where ECS will represent Asiana are China, Hong Kong, Singapore, Thailand, US, UK, Italy, Germany and Japan.
The airline recently moved to full belly cargo operations after selling its freighter operations as part of regulatory requirements following its takeover by Korean Air. In 2024, Asiana Airlines carried approximately 158,000 tons of belly cargo on international passenger flights.
Jean Ceccaldi, chief executive of ECS Group, said: "We are honoured to partner with Asiana Airlines and proud of the expertise our teams bring to this collaboration. Leveraging ECS Group’s global network, we are committed to supporting Asiana Airlines with reliable, efficient, and tailored cargo solutions worldwide.”
According to fleet tracking website, Plane Spotters, the airline's fleet runs to 66 aircraft, including Airbus A321s, A330s, A350s, A380s and Boeing 777s.
Asiana's A350 aircraft offer a cargo capacity of up to 18 tons, ECS said in a press release.
An Asiana Airlines official said: “By combining ECS Group’s global network with Asiana’s expertise, we will respond proactively to the global air cargo market. We will continue to provide systematic and specialised services going forward.”
The airline's freighter operations were taken over by Air Incheon earlier this year and have since been re-branded to AirZeta.
