We asked key executives at this year’s IATA World Cargo Symposium (WCS) in Dubai: How do you think artificial intelligence (AI) will change air cargo?

Air cargo stakeholders highlighted that AI offers multiple business optimisation benefits, both for physical operations and core strategy development.

Those sharing their insights included Vitaly Smilianets, chief executive of Awery; Willie Walsh, director general at IATA; Amar More, chief executive of Kale Logistics Solutions; Hashim Alsharif, vice president - strategy & business development, Saudia Cargo; Faisal Karamat, vice president cargo customer experience, Qatar Airways; Ismail Durmaz, chairman, Global GSA Group; Brendan Sullivan, global head of cargo at IATA; Matt Petot of CargoAi and Steve Allen, chief executive at dnata Group.