FedEx has introduced an AI-powered sorting robot at its air network location in Cologne to help manage parcels and the growing number of e-commerce packages.
The robotic arm, the first of its kind in the European FedEx network, is mounted inside a protective cage on the small package sort where incoming parcels are inducted.
Manufactured by Hellebrekers B.V., the robotic arm primarily sorts documents and smaller parcels up to 4kg, including e-commerce. The technology is capable of processing up to 1,000 pieces per hour and managing around 90 destinations simultaneously.
Maximising volume handling in an efficient way is important at the Cologne facility, the largest of seven FedEx air network facilities in Germany, employing over 900 team members.
“AI-supported technologies like this help us manage shipments more effectively, enhance customer experience, and boost our competitive edge as ecommerce continues to drive growth in the market,” said Boris Stoffer, managing director network operations, Germany at FedEx.
“These technologies are also supporting our employees by reducing physical strain by taking over repetitive, high-volume tasks.”
Georgiana Constantin, manager planning & engineering innovation & properties design at FedEx, added: “This robotic in-feeding system is proof of our commitment to innovation. Delivering best-in-class service is our ambition, driven by a passion for innovation that puts our customers first.”
FedEx has been extensively investing in robot sorting technology. In 2020, FedEx started with the installation of four robotic arms at its Memphis Hub in Tennessee to automate its small package sorting.
Then, in 2022, FedEx deployed further sorting robots at its South China E-Commerce Shipment Sorting Center in Guangzhou and its Singapore Hub.
Furthermore, the company makes use of robotic product sortation and Identification systems at 17 US sorting facilities including New York, Las Vegas, and Ohio.
Elsewhere this week, FedEx Express is celebrating the 40th anniversary of its inaugural scheduled transatlantic service.
