German-based air cargo supervisor establishes Costa Rica operations to serve as a Central American gateway and provide European night shift coverage
Air cargo operational supervisor TCE has continued its expansion with the opening of a new office in Costa Rica.
The new office is based at Juan Santamaria International Airport (SJO) in Costa Rica and follows on from the opening of the company’s first office in Africa, opened in Casablanca earlier this year.
“Our expansion is driven by a simple principle: to be where our customers need us, and to provide the same world-class service everywhere,” said Sarah Scheibe, managing director of TCE.
“Costa Rica is a key gateway to the Americas, and with a highly skilled local team led by one of our original TCE experts, Rodolfo Paez, we are perfectly positioned to support our partners’ growth in this dynamic market.”
The company said that its decision to open in Costa Rica was based on two key factors; many of its customer airlines fly to Central America and require operation oversight to maintain standards and the San Jose team can cover the European night shift.
This ensures “greater efficiency and improved work-life balance for colleagues in Germany”.
The new office will be led by Rodolfo Paez with a further seven employees based there.
“They oversee local operations, coordinate with partners and stakeholders, manage customs reporting, provide customer service, and deliver operational supervision for flights worldwide,” TCE said. “In preparation for its launch, the team completed comprehensive, hands-on training to ensure deep knowledge of TCE procedures, systems, and compliance standards.”
The first airline to benefit from having an intracontinental team in a similar time zone is Chilean carrier JetSmart.
“SJO is a strategic hub with direct cargo links to North America, South America, and Europe, and it handles everything from perishables to general cargo and e-commerce,” explained Paez. “Our San Jose office will play a vital role in facilitating both regional and global trade, in line with TCE’s commitment to operational excellence worldwide.”
The company’s main base is in Germany, where it was founded.
