IAG Cargo back to normal as British Airways resolves IT issues
08 / 08 / 2019
British Airways (BA) has resolved the IT issues that yesterday caused the cancellation of at least 117 UK flights, but there are expected to be some knock-on effects to cargo operations.
Last night, IAG Cargo, the freight arm of BA, Iberia and Aer Lingus, said that the temporary systems issues that were affecting parts of its global cargo operations on the BA network had been resolved.
“Our teams have returned cargo systems to normal, however there may be some knock-on operational disruption as a result of the issue earlier today,” IAG Cargo announced.
“All customer shipments that were affected by today’s disruption are being re-booked onto the next available services.
“We apologise for the disruption; our teams are focused on getting our customers’ shipments where they need to be as soon as possible.”
The issues began yesterday and affected the ability of customers to check-in to their flights online.
BA used back up manual systems to navigate the problems but there were still more than 100 cancellations at London Heathrow, Gatwick and City airports.
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