DSV launches streamlined solutions for e-commerce businesses

DSV has launched a new e-Commerce Solutions service that will provide off-the-shelf automation, IT integration and multi-user warehousing as a streamlined service for its medium-sized business clients.

DSV said that e-Commerce Solutions, which are based upon the services that DSV already provides, will be of benefit to shippers serving end customers.

Hugo van Daal, director of e-Commerce in DSV’s Solutions division, explained: “The beauty of DSV e-Commerce Solutions is that it offers a seamless suite of services for e-commerce, giving customers visibility and control over their operations, stock levels and last-mile delivery to their end customers.

“The service includes a templated process, off-the-shelf automation modules, operational optimisation algorithms that bolt onto the central warehouse management system and a pre-configured distribution management platform for last-mile delivery.”

Van Daal continued: “Over recent years, we have seen a dramatic increase in the number of orders shipped directly to end customers. More and more shippers are asking for integrated solutions and DSV, as one of the world’s largest transport and logistics providers, is ideally equipped to offer these.

“DSV’s activities in setting up sizable e-commerce operations for major consumer brands have gathered pace over the past few years, and it now run multiple e-commerce facilities around the logistics hotspots in Europe, North America and Asia.”

Ronald Poort, chief commercial officer of DSV’s Solutions division, added: “We manage multi-channel operations for the majority of DSV’s long-standing e-commerce customers. It is the combination of retail flows – with the direct-to-consumer flows and notably the fluctuations and shifts or migrations from one channel to the other – that creates complexity.

“We have now combined our system capabilities with our specialist expertise to tackle these challenges.

“We expect double-digit growth in single-line and small orders to continue for a number of years, and thanks to DSV e-Commerce Solutions we are now in an excellent position to scale our service offering across the worldwide DSV network,” concluded Poort.